Partnership, in practice
An AI For Businesses engagement is an ongoing partnership, not a stack of deliverables. Here’s exactly how it runs — the cadence, the norms, and how we handle the moments where things might drift.
What partnership work covers — and what sits outside
Explicit on both sides. The scope clauses below sit verbatim in every contract.
Inside the partnership
- Pairing — we sit together, both hands on
- Scaffolding — we set the foundations, you continue
- Guided iteration — we drive, you watch and learn
- Review and feedback on what you’ve built
- Planning, prioritising, unblocking, strategic guidance
- Tool setup and configuration
Outside the partnership
- Async self-directed build (we go away, build alone, deliver)
- Owning end-to-end delivery, running production systems
- Daily availability, evening/weekend response, attending internal team meetings
- Outcome ownership / risk-bearing CAIO mandates
- IT support, helpdesk, account admin
- Handling your data on our infrastructure
Anything in the right-hand column is a separate bespoke project quote — available to anyone, alongside any active tier.
Honest conversations, never silent overdelivery
Without unit metering, scope can slip both ways. We name it explicitly when it does.
When you ask for something outside scope
Our default response is: “Happy to scope that — it sits outside the partnership work because we’d be building unattended. I can put a project quote together. Quick call to scope?”
Reframes as a different product with a different price. Doesn’t silently absorb. Keeps the relationship straight.
When the work has shifted
If our quarterly review notices the work has drifted into delivery rather than coaching, we name it: “I notice we’ve shifted from coaching to delivery on these three things — worth talking about whether you want to upgrade tier, scope a project, or pull back.” Three honest options, your call.
We will tell you when to step down
The single most important sentence in this whole document.
The graduation conversation
Every quarterly review has a capacity-check step. If we’ve smashed your workplan and the next quarter looks lighter, we will raise it — voluntarily — and suggest stepping down to Retainer (£500/month, by invitation). Slack stays open, quarterly check-ins continue, you stay in our orbit. Reactivate full partnership any time something kicks off.
We’d rather have you on Retainer for two years than full Transformation for six months. The maths agrees with us, but more than that, it’s how we want to do business.
Want to see how this would actually look for your business?
Free 30-minute audit. No obligation. We’ll work out the right tier — or tell you straight if none of them fit.